“It’s company policy” may be the second most expensive phrase in business. It shows customers a lack of flexibility and authority.
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See how hoteliers can grow revenue beyond rooms by capturing more guest spend across the journey. Discover key insights and download the full Mews guide.
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Apparently, OpenAI is stepping back from handling bookings directly in ChatGPT and redirecting transactions to third-party platforms (source). The market reacte...
Read MoreIn case this is our 1st time: I’m Fabian Bartnick. I make people better and companies more money by changing the way they think - in short: Commercial Intellige...
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The U.S. hotel industry reported positive year-over-year comparisons for the week ending March 28, according to data from CoStar. March 22-28 (percentage change...
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By David Lund Cash is King. That’s an old expression but it’s also one that still rings true today. Everyone likes cash even if we don’t carry so much with us...
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Friday brought focus on execution speed and revenue acceleration as the industry heads into the Easter weekend. AI-powered personalization tools now enable hote...
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Discover five practical ways small businesses use AI to automate marketing, create content faster, and reduce manual work while improving productivity.
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AI can streamline recruiting by handling resume screening, scheduling, and content drafts, but it can’t replace human judgment. Recruiters still read nuance, ev...
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Jonathan Gough discusses the superiority of real-time, live data over scheduled data collection in determining hotel rates, arguing that it provides a more accu...
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